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Return Policy

RETURNS AND EXCHANGES

Blue Blanket is committed to ensuring customer satisfaction and compliance with applicable consumer protection laws.

Customers have the right to withdraw from their purchase within fourteen (14) days of receiving the goods, without providing any reason.

To exercise the right of withdrawal, Customers may:

• Use the dedicated online withdrawal function available on the Website; or
• Contact us via email at info@blueblanketjeans.com; or
• Send a WhatsApp message to +39 329-0105936.

The request should include:

• Order number;
• Product(s) to be returned;
• Customer's full name;
• Email address used for the purchase.

Upon receipt of the withdrawal request, Blue Blanket will promptly send an acknowledgement of receipt by email and provide instructions for returning the item(s).

Blue Blanket accepts returns and exchanges only for products returned in their original condition, with all tags attached. We reserve the right to reject returned items that do not meet these requirements.

Returned items must be shipped within fourteen (14) days from the date on which the Customer communicated the decision to withdraw from the contract.

All exchanges are subject to stock availability.


RETURN SHIPPING COSTS

Return shipping costs are the responsibility of the Customer.

Once your withdrawal request has been submitted through the Website, by email, or via WhatsApp, you will receive instructions for returning the product, including the carrier and shipping address to use. The cost of the return shipment must be paid directly by the Customer when shipping the item.

After receiving the returned item, we will verify its condition and proceed with either:

• A size exchange (subject to availability); or
• A refund using the same payment method originally used for the purchase, net of the original shipping cost if applicable.

Our goal is to make the return process simple and transparent, even where shipping costs are charged to the Customer.

REFUNDS

After receiving your returned item, if we approved your return, we will issue a refund to the original form of payment.

RECEIVING A DAMAGED OR INCORRECT ITEM

If you received item is damaged or incorrect, please get in touch with us at info@blueblanketjeans.com we will take immediate action to remedy this.

PLEASE NOTE

Customs duties, import taxes, and any related charges are the sole responsibility of the buyer. This policy also applies in the event of a return, and any customs-related costs incurred will remain the buyer's responsibility.